Real-world results
Explore our case studies to see how Communication Row helps organisations navigate complex communication challenges. Learn how we deliver practical outcomes and build trust through thoughtful, professional service. Each case study shows how we reassure clients that, whatever their issue or organisation size, Communication Row will approach it thoughtfully, personally and professionally — and get it right.
Major infrastructure campaign
The challenge: A grassroots campaign sought to influence government decision-making on a major infrastructure project. The organisation needed to demonstrate economic, social, and environmental benefits while engaging a wide range of stakeholders and decision-makers.
Our approach: Communication Row provided strategic leadership and acted as lead spokesperson. Messaging was reframed to align with government priorities, media engagement was coordinated at national and local levels, and direct stakeholder liaison was conducted with ministers, MPs, local authorities, and community groups.
The outcome: The campaign successfully contributed to the delivery of a major infrastructure project, with broad political and community support. Membership and engagement increased five-fold, and the project achieved a high-profile Royal Opening, establishing credibility for the organisation and its objectives.
Public sector business recovery
The challenge: A local authority faced a period of economic recovery in its city centre, with hundreds of small businesses at risk due to funding pressures and market disruption. The council needed to maintain relationships with stakeholders, support grant allocations, and foster economic resilience.
Our approach: Communication Row blended public affairs, business development, and direct public engagement. Practical support was provided to businesses, including guidance on funding applications, proactive communication with local and national stakeholders, and facilitation of collaborative initiatives across multiple neighbourhoods.
The outcome: Over 400 businesses received direct support, several at risk of closure were saved, and two major recovery fund allocations were successfully secured. Communication between the local authority and business community reached a new level of positivity, creating a model for ongoing engagement.
Media, journalism and editorial leadership
The challenge: Specialist media platforms needed to increase readership, credibility, and commercial engagement in highly competitive sectors. Content had to be authoritative, timely, and aligned with both industry developments and audience needs.
Our approach: Communication Row led editorial strategy and production, creating high-quality news, features, and analysis. The consultancy also undertook business development, built industry relationships, and leveraged broadcasting experience to produce events and content that engaged readers and stakeholders alike.
The outcome: Readership increased substantially, with audience engagement and commercial opportunities growing significantly. The platforms’ reputation for authority and insight was strengthened, establishing a lasting presence in the sector and creating long-term business and editorial partnerships.